Policies & FAQ's

MaryElizabethHome

Policies & FAQ's

| Shipping |

All ready-made items will ship within one (1) business day, Monday-Friday, excluding holidays. Items that are made-to-order will have the processing time listed in the description. For made-to-order items, you will get an email when your order is in production and a last email when your order ships. All items ship via USPS Priority 2-3 Mail OR First Class 2-5 Day Mail, depending on size and weight of order. Both shipping methods will be insured and include a tracking number. If you need your order to be shipped USPS Priority Express 1 Day Mail, please contact me before placing your order.

| Returns |

Returns are accepted if initiated within seven (7) days of your order being delivered. Please contact me to discuss the reason before returning. A shipping label will be emailed to you once the return has been discussed. A refund will be issued, minus the shipping cost and a 5% restocking fee, after the item(s) has/have been inspected and are determined to still be in brand new, unused condition with the tags still attached. 

| FAQ's |

Do you take custom orders?

Yes! Please contact me if you'd like to get started on a custom order by selecting "Contact" in the tabs at the top of the page and filling out the form with your info. You can also send me an email to info@maryelizabethhome.com

Where do your fabrics and leathers come from?

Most of my fabrics come from Spoonflower, a custom print site, where I am able to have the designs I have created printed on the fabrics of my choice. I also source fabrics from other vendors based in the U.S. I source quality leather from vendors in the U.S., and occasionally from Italy.